Ravinia Festival – Chicago, Illinois

About This Project

Pulse Group professionals developed a benchmark study on behalf of Ravinia Festival located in Chicago, Illinois. The study entailed a comprehensive review of all food operations and includes extensive interviews with stakeholders (internal staff, external foodservice contract management staff, and trustees/board of directors, donors and general patrons.) Our work includes the development of appropriate survey instruments for each segment, overall research methodology (respondent and sample size selection), data collection and analysis and reporting.