Archive

The Pulse Group collaborated with the University of Minnesota Twin Cities to evaluate its existing foodservice management contract and provide a comparative analysis of the costs/benefits related to self-operation versus contract operation. Our work included: conducting qualitative research with various segments of the UMTC campus...

Wingate University, one of the fastest-growing small universities nationally, contracted with The Pulse Group to assist in analyzing the costs/benefits of self-operated dining foodservice versus the existing contracted format. The analysis involved the development of national best practices case studies, financial benchmarking of Wingate operations...

The Pulse Group was retained by Kent State University to perform a focused review/assessment of the foodservice contract operations and the overall dining program for five campuses. This initial contract advisory work was followed by providing interim assistance with foodservice contract management administration. The assignment...

The Pulse Group has been retained by Delaware North Corporation, one of the largest privately held companies in the United States, to evaluate several new market opportunities to expand their restaurant and foodservice offerings including college and universities and emergency feeding. Our work entailed profiling:...

University Restaurant Group, a restaurant company with a specialty in seafood and seven locations including The Water Grill, in downtown Los Angeles and 555 in downtown Long Beach, retained Pulse Group professionals to assist them in strategic planning for the growth of a new restaurant...

Panda Management retained Pulse Group professionals to assist them in conducting qualitative research aimed at building and strengthening the Panda Express brand.  Specifically, we conducted 10 focus groups in four different markets with regular and infrequent customers.  Topics explored during the focus group sessions included...

The Pulse Group was retained by Grill Concepts, Inc., to assist them in profiling customers who patronize Daily Grill restaurants on a frequent or occasional basis.  In addition, residents and office workers located within Daily Grill trade areas who had never dined at a Daily...

The California Restaurant Association (“CRA”) retained Pulse Group professionals to assist them in the development of a baseline user study for the Western Restaurant Show (“WRS”), the second largest foodservice related trade show in the US, with more than 1,000 exhibitors and 40,000 attendees. The...