Food & Retail

Market & Financial Analysis

Operational Consulting

Planning & Programming

Concept Development

Strategic Marketing & Branding

Representative Clients

Cornell UniversityBusiness School Hospitality Strategy & Programming
Santa Clara UniversityResidential Dining & Event Center Planning
Stanford UniversityRetail & Residential Dining Strategic Planning
Tufts UniversityRetail Strategic Planning & Programming
Delaware North CorporationNew Sector Market Analysis
Grill ConceptsCustomer Profile Study for National Expansion
Monterey Bay AquariumFoodservice Renovation Study & Visitor Research
Sea World PartnersMarket Analysis & Financial Structuring
San Francisco ZooStrategic Research to Maximize Earned Income
Trust for the National MallVisitor Survey and Market Research


More Clients…

Restaurants & Corporate
California Restaurant AssociationTrade Show Research
China Inn RestaurantsMarket Analysis
Funtime PizzaInternational Market Analysis
Panda ExpressBrand Imaging & Positioning
University Restaurant GroupConcept Development
TGI Fridays/CarlsonConcept & Menu Testing
Public Attractions
The Living Desert MuseumMarket Analysis & Development Planning
Minnesota Historical SocietyVisitor Survey & Market Research
Page Museum at the La Brea Tar PitsVisitor Survey & Market Research
Boston Museum of ScienceVisitor Survey & Market Research
Chicago Museum of Science & IndustryVisitor Survey & Market Research
Los Angeles County Museum of ArtVisitor Survey & Market Research
Natural History Museum of Los Angeles CountyVisitor Survey & Market Research
College & Universities
Cal Poly, San Luis ObispoFoodservice Master-Planning
University of California, RiversideAlumni Visitors Center Development
University of Southern CaliforniaConference Center Renovation
Yale UniversityRetail Strategic Planning & Programming
Oregon State UniversityRetail Strategic Planning & Meal Plan Analysis
California State University, NorthridgeFoodservice Master-Planning
California State University, Los AngelesUniversity Center Programming
California State University, Long BeachStrategic Planning
University of California, BerkeleyRetail Market Insights
University of California, DavisUniversity Center Redevelopment Planning
University of California, IrvineUniversity Club Redevelopment Planning
University of California – Santa BarbaraResidential Dining Insights
University of ConnecticutOperations & Management Analysis
University of MassachusettsHotel and Alumni Visitors Center Study
University of MinnesotaResidential Dining Insights


  • Expansion Studies
  • Competitive Benchmark Studies
  • Customer Profile Studies
  • Trade Area Analysis
  • Online Quantitative Surveys
  • Customer Satisfaction
  • Market Analysis & Positioning
  • Facility Planning & Programming
  • Concept Development
  • RFP Development & Contract Negotiations
  • Space Programming & Equipment Specification
  • Organizational Development
  • Operational Audits & KPI’s
  • Management & Operational Benchmarking
  • Foodservice Master-Planning
  • Redevelopment & Repositioning Strategies
  • Brand Building & Strategy